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Sources familiar with the situation told Reuters that Google, owned by Alphabet (GOOGL.O), had stopped offering a service to wireless operators around the world, fearing that sharing data from Android users might attract censorship from users and regulators. The service shows operators the weaknesses of its network coverage.
Google's move has disappointed some wireless operators, who used the data to help them make decisions about where to expand or upgrade network coverage. Although these data are anonymous and sharing such data is common practice, Google's actions highlight how worried the company is about being targeted at at at a time when data privacy is highly valued in many parts of the world.
Google's above service, called Mobile Network Insights, was launched in March 2017. It is actually a map showing the signal strength and connection speed of operators'networks in various regions.
The service is provided free of charge to operators and suppliers who help them manage their operations. The data comes from devices running Google's Android operating system, which is used by about 75% of smartphones worldwide, making it a valuable resource in the industry.
The data used by the service comes only from users who choose to share their historical location, usage and diagnostics with Google. The integration of these data means that they do not explicitly match the information with any mobile phone user. This includes data related to operators'own services and their unnamed competitors.
Nevertheless, Google shut down the service in April because of concerns about data privacy, four direct sources told Reuters. Some sources said that other reasons may include the difficulty of ensuring data quality and the slow progress of operator connection upgrade.
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