Apple calls for a strong replacement of iPhone batteries or a refund to full - p
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In a letter from us congressman in February 2nd, AAPL.O said that the strong demand for iPhone batteries may return partial payments to customers paying the full price of new batteries.
In a letter uncovered on Tuesday, apple said it was considering refunds to customers who were paying the full price of batteries. Apple has been accused of slowing down the battery's aging cell phone speed and forcing people to buy new phones.
The letter, which was announced by the Senate Commerce Committee, also said that Apple had provided a software update that slowed the cell phone in January 2017, but it did not reveal it until a month later.
In the letter, apple said that in the fall of 2016, they knew the battery problem caused by manufacturing defects.
John Thune, the chairman of the Senate Commerce Committee, said in a statement, "consumers rely on manufacturers to provide clear and transparent information to understand why their devices may have performance changes".
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